Support Center
Get Help
Need assistance with Zarith? We're here to help! Choose the option that best fits your needs:
Common Issues & Solutions
Game Won't Start
- Ensure your system meets the minimum requirements
- Update your graphics drivers
- Run the game as administrator
- Verify Windows is up to date
- Temporarily disable antivirus software
Performance Issues / Low FPS
- Lower graphics settings in the options menu
- Close unnecessary background applications
- Update graphics drivers to the latest version
- Ensure the game is running on your dedicated GPU (not integrated)
- Check Windows power settings (set to High Performance)
Audio Problems
- Check Windows audio settings and default playback device
- Update audio drivers
- Verify game audio settings in the options menu
- Try switching between different audio output devices
- Restart the game after changing audio settings
Controller Not Working
- Ensure controller is properly connected
- Try reconnecting the controller
- Check controller settings in the game options
- Update controller drivers
- Test controller with other games to verify functionality
Save Game Issues
- Check if save files are being blocked by antivirus
- Ensure sufficient disk space is available
- Run the game as administrator
- Verify save file location permissions
- Try creating a manual save from the pause menu
Bug Reporting
Found a bug? Help us improve Zarith by reporting it! Please include the following information:
Required Information:
- System Specifications: OS, CPU, GPU, RAM
- Game Version: Check in the main menu
- Description: Detailed explanation of the issue
- Steps to Reproduce: How to trigger the bug
- Screenshots/Videos: If applicable
- Save Files: If the bug affects progression
Send bug reports to: bugs@zarith.com
Feature Requests
Have an idea to make Zarith even better? We'd love to hear it!
Send your suggestions to: feedback@zarith.com
Guidelines for Feature Requests:
- Be specific about what you'd like to see
- Explain how it would improve the game experience
- Consider how it fits with the game's theme and mechanics
- Check our Updates page to see what's already planned
Contact Information
ZarithTEAM Support
📧 General Support: support@zarith.com
🐛 Bug Reports: bugs@zarith.com
💡 Feature Requests: feedback@zarith.com
📄 Press Inquiries: press@zarith.com
💬 Discord Community: discord.gg/zarith
🌐 Website: www.zarith.com
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC)
Emergency Issues: We monitor critical issues 24/7